If you’re not completely satisfied with your Openstock purchase, simply return it within 30 days, and we’ll either replace your item or issue a full refund for the product value. We’re confident in our renewed and open-box products and want you to be as well. That's why we offer a satisfaction guarantee of 120 days from the purchase date on all Openstock Renewed items purchased online.

Please note that Openstock's Money-Back Guarantee covers only the product cost and does not include additional expenses such as installation or materials. Customers are responsible for return shipping fees unless an incorrect or defective item was shipped. After 30 days, renewed items are eligible for a replacement or an Openstock Credit only.

For full details on our return policy, please see our Return Policy Page - 30 days cash, after credit

To cancel an order, call us at 1-866-555-5555 between 9:00 AM-7:00 PM EST Monday-Friday. Cancellations can be processed if the order has not yet been shipped from the warehouse. Orders typically ship within a few hours after being placed.

Enter the answer here

Enter the answer here

Openstock Renewed products undergo a thorough inspection by trained technicians at an Openstock Facility. Genuine replacement parts are used as needed, and the product is guaranteed to meet the original specifications and function like new, with possible minor cosmetic blemishes. Every product comes with an full warranty backed by a nationwide network of service centers.

• Quality – Guaranteed to perform like new.
• Like New – Minimal or no previous use.
• Price – Guaranteed savings vs new.
• Warranty – Openstock Renewed products are eligible for an extended warranty with a Renewed Rewards membership. (Coming March of 2025)

Renewed items are usually unused products returned to the original seller. These items undergo inspection and reconditioning at an Openstock Facility before being resold as renewed.

A trained Openstock Quality Control specialist inspects, reconditions, and repackages every Openstock Renewed product to ensure our customers have an exceptional purchasing experience.

We ship only to physical addresses within the United States. Please note that shipments may arrive in Openstock packaging, which could reveal the type of item ordered.

Most orders received before 5 PM ET (Monday-Friday) ship within 24 hours. Orders placed after 5 PM ET on Friday, or over the weekend, will ship the following Monday. Some heavy items may ship via freight carrier, which may have variable delivery times.

Delivery times depend on your location. Shipments from our primary warehouse typically arrive within 3-5 business days.

Enter the aAfter your item ships, you’ll receive a confirmation email with a link to our order tracking page, including a tracking number and carrier details. nswer here

Yes, we offer Overnight, 2-Day, and 3-Day shipping options on most items (3-Day shipping is unavailable to Alaska and Hawaii). Options and pricing are displayed during checkout. For more information, call us at 1-855-555-5555.

We currently do not ship internationally or to APO/FPO addresses, U.S. Territories, Canada, or P.O. Boxes.